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Client Engagement Associate

We are looking for talented individuals to join our fast-growing, collaborative team. If you are interested, please send your CV and covering letter to careers@alpima.net. Due to the volume of applications we may not be able to reply to every request but we will do our best to revert if there might be a match.

The role involves a number of core responsibilities:

  • Servicing client requests and queries by working closely with business development and engineering teams
  • Assisting clients by understanding their use case and tailoring discussions to their needs
  • Supporting a client bespoke project from contract signature until delivery
  • Writing client specification to formalise the client’s need and coordinate with the engineering team
  • Testing the product through the different stage of development to ensure consistency with requirements
  • Working with our experienced sales team to onboard new clients for ALPIMA’s core offering
  • Day-to-day management of the ALPIMA products (market data, corporate actions, etc)
  • Liaising with clients in accordance with agile methodologies to further develop ALPIMA offerings

Skills required:

  • Strong academic qualifications and interpersonal skills
  • Excellent analytical and systematic approach to tasks
  • Project management skills to manage multiple client projects
  • Proficient in English and French
  • Highly motivated and pro-active to ensure continuous improvement
  • Strong ethics and task ownership
  • Relish the challenge of working in a dynamic, exciting and fast-paced environment
  • Open to travel within Europe
  • Minimum of two years of experience in a client facing or project management role required

Other Requirements:

  • Authorization to work in the UK